Please Be Aware
We want members to be aware that a company known as Doxo, Inc., which is not affiliated with PDEC, is using our contact information and reputation to market its online bill payment service to potential customers.
We are not in partnership with this company and have not authorized them to accept payments on our behalf or to use our name in any other fashion.
PDEC offers secure online bill pay as well as other billing and payment options, including a mobile site that makes it easy to view and pay your electric bill with your smart phone or tablet. If you enjoy the convenience of paying online, you can access our secure payment portal at www.pemdunk.com or search for PDEC Mobile in the iOS App Store or Google Play Store. You can bookmark these sites or save them as favorites on your devices.
As an electric cooperative rooted in the community it serves, and as a not-for-profit organization, PDEC puts people – our members – first. Our members matter, and our promise is to continue to look out for you. That's why we've created options for paying your bill that are convenient, secure and trustworthy, and that's why we're asking our members to be alert about this issue.
Please contact our office at (573) 757-6641 or (800) 558-6641 if you have any further questions.
Prepaid Billing and Member Portal
We are pleased to announce the release of Pemiscot Dunklin Electric Cooperative's new Prepaid Billing, online Member Portal and Smart Apps for iOS and Android devices.
Prepaid Billing is now available! With Prepaid Billing, there are No Deposits, No Late Fees, No Due Dates...You Choose When to Pay. How does it work? With Prepay billing, you pay for electricity how and when you choose, the same way you buy groceries or gasoline. Purchasing electricity before you use it gives you more flexibility and control over your budget and pay how much you want, when you want. There are no security deposits or late fees. There are no additional costs with prepay...Prepay uses the same rates and monthly minimum charges all members are charged. Actual electric use is calculated daily and monthly charges are divided up equally over 30 days. These amounts are deducted from your prepay balance daily. Prepay will be a great benefit to many households and we are proud to bring this option to our membership.
With the Member Portal, you can pay your bill online using a credit card, debit card or e-check. You can view and update your account data. You can view your billing history, payment history and usage graphs, as well as set up notifications (via push notifications, text message or email) for important account information. You can get to the Member Portal by clicking here, by clicking the "Pay Your Bill" button at the top of this page, or by clicking "Member Portal" under the billing button in the navigation bar above. In order to access your account, you will need your login information. We are in the process of mailing out account login information, but if you have your account number and all of your account details, you can click on "New User" on the account login screen to set up your account. If you have any trouble, please call our office at (573)757-6641, (573)888-4564 or toll free at (800)558-6641.
Our newly available Smart Apps are perfect for our members on the go. Available for both iOS and Android devices, our smart apps bring the same account management features as our online member portal right to your pocket! After setting up your account through our member portal, go to either the Apple iOS App Store for iOS devices, or the Google Play store for Android devices and search for PDEC or Pemiscot Dunklin. Once you find the app titled PDEC Mobile, download it to your device and you can log in with your account details. These apps give you one-touch access to your account, secure payments, payment and bill history, usage history, automated account alerts and push notifications.
We have been working hard toward providing our members with new technology and tools to help make their account management much more convenient. These services are a major step forward in the goal.